Legal
Privacy policy
How Prelvox collects, uses, and protects your data.
1. Data controller
Prelvox Ltd, company number 20148372, 8 Hatton Garden, London EC1N 8AA.
Email: hello@prelvox.co.uk | Phone: +44 20 7946 0925 | DPO: dpo@prelvox.co.uk
2. Data we collect
Contact form: name, email, subject, message.
Browsing data: IP address, browser type, pages visited, session duration -- via cookies.
Age verification: localStorage (pv_age_verified) -- no personal data is collected.
3. Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Contact enquiries | Legitimate interest (Art. 6.1.f) |
| Website analytics | Consent (Art. 6.1.a) |
| reCAPTCHA spam protection | Legitimate interest (Art. 6.1.f) |
4. Retention
| Category | Retention period |
|---|---|
| Contact form submissions | 12 months |
| Cookies | See Cookie Policy |
5. Recipients
Hosting provider (UK/EEA), Cookiebot (Cybot A/S, Denmark), Google reCAPTCHA (US, UK IDTA).
6. International transfers
Google reCAPTCHA: United States, covered by UK International Data Transfer Agreement per Article 46.
7. Your rights
You have the right to: access, rectification, erasure, restriction, portability, objection, and withdrawal of consent. Contact: dpo@prelvox.co.uk. Response within 30 days.
8. ICO
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow SK9 5AF. ico.org.uk. 0303 123 1113.
9. Security
HTTPS (TLS 1.2+) for all connections.
10. Cookies
See our Cookie Policy.
11. Changes
Material changes communicated via site notice.
Last updated: 16 April 2026